I hope that helps--let me know if you have more questions. Reboots from Windows to the Latitude ON module or Reader if installed (Dell ContolPoint has to be installed). For more information, refer to the Dell Knowledge base article. When there is damage to the plastic scissor spring, the keycap cannot go back onto the keyboard. It doesn’t do much on its own (aside from opening the address bar in Internet Explorer or Windows Explorer), but with some simple combos, it can be quite useful. When you have purchased Accidental Damage coverage, please refer to the, For all other hardware support, browse to the. Turn the computer back on and retest the keyboard. Press this key on a Windows PC to open the Find dialog for the current view. It is also referred to as the "Universal" keyboard. Depending on the type of BIOS (System Setup) your Dell computer has, the screen looks one of two ways. Unplug any nonessential external devices, including the following: Try another wired USB, wireless USB, or Bluetooth keyboard when available, to test if it responds correctly. Refer to. Reinsert the batteries or install fresh batteries. Types of keyboard . Make sure the keyboard is within 10 feet (3 meters) of the computer. It would also be helpful to know what sorts of things you most often use your computer for, so I can call out certain keys that would be most useful to you. What is the exact model number of your notebook? On a Mac, F1 reduces the screen’s brightness. Run diagnostics on your keyboard. Using another receiver may mean it uses another technology, and it will not be compatible with the mouse. Save any data, close any open programs, and restart the computer. Still, the basic PC keyboard layout has 104 keys common to all PC keyboards. will bring up Windows Help and Support, F2 (little sun) will decrease your screen brightness, F3 (big sun) will increase the brightness, F4 (screen/box) manages your second screen/external monitor options, F6 through F8 can control back/play/pause/forward (for instance, if you're listening to music, you can skip though tracks or play/pause using those keys). When the mechanism looks undamaged, align the keycap and gently press down to try to reseat the keycap. The wireless USB receiver is small and can be easily overlooked. Make sure the area that was under the keycap is clean, a can of compressed air is best. Make sure to use the wireless USB receiver that came with your wireless keyboard. Let us take the effort out of maintaining your Dell Computer or Tablet. Boots to the Latitude ON module or Reader if installed when the computer is off. Run diagnostics on your keyboard, and you have the option to run online or built-in diagnostics (you will need a known good keyboard that is attached to start the diagnostics). Reseat the USB cable or wireless USB receiver. Examine the mechanism that was under the keycap for any damage. † The opinions expressed above are the personal opinions of the authors, not of HP. Press the Number Lock Key to toggle the numeric keypad on and off. It sounds like ins prt sc is probably a combination key with the "insert" function and "print screen" function. When the Dell Touchpad tab is not listed, it means one of two things: When the Dell Touchpad or Cypress Trackpad tab is not listed, it means one of two things: For more information, refer to the following video How to Check If Dell Touchpad Drivers are Installed - Windows 8(8.1) (English only). When a keycap comes off, perform the following steps to try to put the keycap back on the notebook: When a keycap comes off, perform the following steps to try to put the keycap back on the keyboard: To disable the On-Screen Keyboard, perform the following steps.