The * day service wait is unacceptable. May 10, … Comcast XFINITY â [OUTAGE] Modem (or possibly PE router) blocking most inbound traffic. Best of luck and please let us know if you successfully resolve your issue with guidance from this page. Today I walked into Xfinity at The Battery with my fists balled up ready to take a seat and... we'll you know. The experience was surprisingly pain-free. While 800-266-2278 is Comcast's best toll-free number, there are 15 total ways to get in touch with them. Rebel Country (@Hutton1946) reported 8 months ago from The Villages, Florida @Xfinity y’all are the worst ever. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Comcast offers cable television, internet and home phone service. It is the largest provider of cable broadband in the U.S. by coverage area. i canât even get basic websites to load. If the outage only affects one service, you will see a red status. Now you can send and receive texts using your XFINITY Voice home phone number. Use the remote's arrow keys to select My Services. Xfinity customer service phone number To speak to Xfinity about your outage, log into your account and schedule a callback . Try calling back later. If you think this information is inaccurate or know of other ways to contact Comcast please let us know so we can share with other customers. @Xfinity I need a phone number and don’t give me the 1-800 xfinity line cuz it don’t help. While 800-266-2278 is Comcast's best toll-free number, there are 15 total ways to get in touch with them. While calling Comcast customer service usually results in the consumer getting the result he or she wants, there are situations that aren't' easily resolved by phone, at least not during the first call. If you don't need to speak with an agent, you may contact the support team on Twitter. (855) 211-6082. Comcast offers cable television, internet and home phone service. Small & Medium Business. The best way to contact Comcast is on the phone. Users on Twitter note that Comcast is suffering from a major business phone service outage that's impacting a significant but unspecified number of the company's customers. With that said and after days w/out internet and hours of endless phone calls/online chats to customer service that leads you straight to Clueless, robotic, Indian call centers...we finally researched their service centers. Keeping a record of calls and discussions, as well as bills and receipts, can be helpful when dealing with Comcast customer service. Choose the perfect local area code or search by city & state. They will help you fix the problem. Comcast is the largest cable TV company and largest home Internet service provider in the United States. View the status of your subscribed services Upon signing in to the Service Status Center, … Error code RDK-*****-*. my moms account is **** ** *** *******, last name Reinking. Contact Comcast via live chat on its website. Customer Service Hours: Monday — Saturday, 7 a.m.-9 p.m. ... First, check for an outage in your area. to try to help. It should be noted, however, that others have had positive experiences with Comcast as well. Customer Support & Care: (800) 741-4141 Need an Xfinity phone number? Get the most out of Xfinity from Comcast by signing in to your account. Find outage information for Xfinity Internet, TV, & phone services in your area. Services are branded Xfinity in areas where digital triple play services are available. I downloaded xfinity connect app to my cell phone and was able to make calls with home phone number using my cell phone so its something between xfinity and my new modem that says "for xfinity ⦠Use this list to get your questions answered. Get a call from Comcast: you can schedule a call online or with your Xfinity … If there is no outage, the support representatives may give you troubleshooting tips. Get online support for Xfinity products & services. Customer service agents can schedule repair appointments and direct customers in returning equipment, however. There may or may not be an outage. The recording went viral and many other people posted stories about their own negative experiences with Comcast. Or companies that have self-serve help forums instead of a customer service department. Xfinity provides high-speed Internet with speeds of up to 2 Gbps. I want Xfinity service. I'd like to return my xfi pods. The hassle-free way to manage your Xfinity account anywhere, anytime â with no call needed. Part of the Comcast Business Promise is that if you have an outage, they'll give you a bill credit. We partner with a US-based company with live tech support experts available 24/7. Select either âMy Accountâ or âSign inâ from the Xfinity websiteâs homepage Select âServicesâ at the top of the page Navigate to and select âStatus Centerâ link When the status banner appears, select âtext me when itâs resolvedâ Input your telephone number when prompted; What if There is an Outage in Your Area? Common problems addressed by the customer care unit that answers calls to 800-266-2278 include Service Outage, Billing, Streaming or Download Trouble, Equipment Trouble, Cancel Service and other customer service issues. This follows Xfinity's nationwide outage … @bgrmecwchamp @Xfinity been in a outage since last night still not fixed and can't get through to customer service. Comcast Outage in Miami, Florida Last Updated a minute ago: Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Visit the Xfinity Status Center and Sign In to learn more. Dec. 12, 2020, 5:46 p.m. @miscalainaeous keep getting disconnected with chats from @Xfinity people while trying to resolve slow internet issues. If you find yourself frustrated by Comcast phone-based customer service, consider taking the following actions: This is Comcast's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comcast agent. What Internet Speed Do I Need from Comcast? What's the Best Comcast Modem for My Home? Comcast is a majority shareholder of NBC Universal. It's not always clear what is the best way to talk to Comcast representatives, so we started compiling this information built from suggestions from the customer community. I ⦠... Name on Comcast Account Address Email Address Estimated monthly Comcast bill Comcast account number. Check current status and outage map. Chat with us. It is the largest provider of cable broadband in the U.S. by … I turned on bridge mode and I can't get to my modems gateway anymore and my wifi doesn... We have regular interruptions on streaming at our home. Get the most out of Xfinity from Comcast by signing in to your account. Since Comcast is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service. Is Xfinity Having an Outage Right Now? If there is a service outage in your area, you can report to Comcast and get the help you need fast. These offerings … So far, no luck at all. Sorry, we ran into a problem. The Comcast call center that you call into has employees from South Carolina, Pennsylvania, Colorado, New Hampshire and is open Mon-Sat, 7 AM to 9 PM according to customers. Forum discussion: Hello, I was offered a internet/phone/tv service from comcast on a 600mbps plan, but they're saying i need to use a modem+phone combo in ⦠We want to be as helpful as possible. security icon. I continue having to unplug my DVR to get service its been doing this for a while now. Transfer it to Talkroute. https:**www.xfinity.com*xfipodsreturns won't let me co... Cable box won’t work. If you want to receive updates, you have to enter your mobile number, Click ‘Submit' and wait for a confirmation message, Click back to the ‘ Status Center' and you will see a banner notifying you that Comcast is looking into your issue, They will send you a link if there is an outage. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. I'm an Xfinity customer. I just updated the system with new TV boxes and router. 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