† The opinions expressed above are the personal opinions of the authors, not of HP. I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p... HPSA will automatically search for all the latest drivers for your Notebook. Problem with outgoing audio (mic) on Zoom/Messenger. 3) Click Change, and make sure Microphone access for this device is on. Restart your PC and Windows will attempt to reinstall the driver. The wrong settings, such as the microphone being muted or not set as the default device or the too low volume, will prevent you from using the microphone normally on Zoom. Drivers are important software to communicate your hardware better internally with the OS. - Look for Audio Input & Output Adapters and expand the List - Look for Audio driver then right-click it, and select Update Driver. - Select Search automatically for updated driver software. 5) Check if your microphone is set as the default device. Adjust Zoom's Advanced Audio Settings.Zoom offers advanced tools intended to improve audio playback, but they can sometimes have the opposite effect. Let us know which method is worked for you in the comment section below. If this method isn’t helpful, there are a few more fixes to try. Enable the toggle under ‘Allow desktop apps to access your Microphone’ and ‘Allow Microsoft Store apps to access your Microphone’. If Windows Update says your device is up to date, you have all the updates that are currently available. Is PS5 Support PS4 Game Discs? https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p... https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker, https://support.hp.com/in-en/document/c04742289. Or you can alternatively, check the box next to ‘, Now go back to the Zoom main screen and check a new “, On the left pane, scroll down and click on the. Join Audio. 1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run command. Right-click on This PC icon on the desktop and click on Device Manager or directly launch it by searching in the Windows start menu. I guess these are the drivers that interact remotely with others on the internet for all applications, including Zoom, MSTeams, Messenger, etc. All kinds of temporary technical errors, a simple reboot of the computer will set the issue. If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. Follow the below methods to resolve the issue. 2. You may not try them all; just work your way down the list until you find the one that solves your problem. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If you have any questions or suggestions, feel free to drop a comment below. Then, click the cogwheel icon on the top right corner to enter Zoom’s settings. The options I get are: If I double-click on the mic array option, there is a driver tab and an option to update driver. Launch the Zoom on your computer and click on settings. - Select the Start button, type Device Manager, and select it from the list of results. Updates with a blue information icon are optional. Grant microphone access to the Zoom in Windows privacy settings by following the below steps. Steps are as follow. Glitched audio and continuous echo in the background. 4) Toggle on to allow apps to access your microphone. Select the box next to any updates you want to install, and then click Download and install. Follow the on-screen instructions to complete the uninstallation process. Then, download Zoom from the official website and install a fresh new app on your computer. If you missed the option, this could be the reason for the mic is not working error. Follow the below steps to clear the audio-related issues on Zoom. If not, please proceed to the next fix. You may be searched in Google for following Zoom mic issues. If yes, here are 5 simple but effective fixes to help you with this predicament. All rights reserved. Click Check for updates and messages to scan for new updates. The issue is most common for Windows users since the desktops don’t come with a built-in mic. If the problem still persists after a successful restart, go with the next method. I guess I was just being a bit thick, probably missed something you already told me, but I was too focussed in one area. For laptop users, they have to check the default make connections status in the settings. If not, right-click it and click Enable. Thanks for your help and patience, hopefully this might be of use to others who have a similar issue. If your microphone works well on other programs and only runs into problems on Zoom, the reason may be the app’s audio settings. 7) Select the Levels tab. Hi Toad, many thanks for the feedback. Join a meeting to test if your microphone works now. If you’re on Windows 7, this fix is not applicable, and you could directly jump to. Click the update name for a description, version number, and file size. When I try to use Zoom, Messenger or MS Teams, to video conference, the incoming video and audio is fine and the video from my side is ok but the audio is very weird, extremely slowed down and distorted and nobody can understand me. Errors are most common and these are most frustrating when you are actively using the service. It is not my wifi, because my tablet and phone work ok. So you’re joining an online meeting on Zoom but found your microphone wasn’t working and your teammates couldn’t hear you at all? It searches online and then displays 'The best drivers for you device already installed' There are options to 'disable device' and 'uninstall device' but I am a bit nervous about using either of those.