How-to FAQs. If the machine comes with a plastic one that is what you replace it with. SC9500. † In the event a malfunction occurs or adjustment is required, first follow the troubleshooting table in the back of the operation manual to inspect and adjust the machine yourself. Use this machine only for its intended use as described in this manual. If the problem persists, please consult your local authorized Brother dealer. SC9500; FAQs & Troubleshooting; One Point Advice; SC9500. Also, you cannot use metal bobbins in Brother machines that are not made for metal bobbins. Not your product? FAQs & Troubleshooting. SC9500. FAQs & Troubleshooting; Manuals; Consumables & … The key to fixing issues with the bobbin is to make sure you have wound it right and that you have put it in the correct position. Learn about consumable supplies, accessories and options available for your product. Find frequently asked questions and troubleshooting information. Consumables & Options. Troubleshooting Brother Bobbin. SC9500; Support & Downloads. FAQs & Troubleshooting: Contact Us; Product Registration; Visit www.brother-usa.com; Category Description; One Point Advice: One Point Advice for the machine. View or download manuals for your product. Manuals. Support & Downloads.