Both my colleague and his uncle came back with my colleague apologizing and acknowledging the mistake that brought about the conflict. The next thing was to win the trust of fellow workers and build good communication levels and relationships with them. Reference this. All work is written to order. I was humble, obedient and was always eager to work. Part 1 of this paper explains conflict, it’s types and my experience of it at Mining Building and Contractors Ltd ( MBC,Obuasi), Ghana and a conclusion at the end. To continue using our website and consent to the use of cookies, click click 'Continue'. If you need assistance with writing your essay, our professional essay writing service is here to help! It is never easy to impress or satisfy everyone at the workplace because we are human but we must also know that it takes a lot of effort to fix a broken relationship or trust that existed between workers than to prevent it from happening. A complex endeavor, inciting this shift of others’ perspectives can benefit from the framework of the various theories used in social work practice. If we are not able to do this, then we run the risk that emotions may run so high that the situation gets out of hand. This is not an example of the work produced by our Essay Writing Service. Individuals should be encouraged to stop engaging in activities that will reduce trust existing between workers. Intergroup This conflict normally happens in the cases of various ethnic or racial groups. Any organisation that excels in these skills is able to get things done progressively and successfully. Disclaimer: This work has been submitted by a university student. This really improved communication and enhanced good relationships and trust in the organization. If any company wants to move from being just a working group to a high performing one these skills must be taking seriously. What Causes Social Change? To qualify for the discount, you must have paid at least 50% of your order cost by 23:59 on Sunday 29th November 2020 (UTC/GMT). Culture of trust is beneficial in disorganized and uncertain places, (Bjerke, 1999). I became more involved in issues of workers in the company. This can be especially relevant when working with people from other agencies. Looking for a flexible role? For example, someone who is angry and is becoming aggressive is likely to start calming down if they feel they are being listened to, that their concerns are being taken seriously and they are therefore being affirmed or validated as people. I always made sure that no party felt betrayed or offended but it was always a win-win case. It could be simple as wanting to use office item for personal use when he knows he should’t be doing that. Problem-solving skills are an important part of a social worker’s repertoire at all times but are especially important at times of significant conflict. I had already won his trust and had built a vibrant relationship with him. Copyright © 2003 - 2020 - UKEssays is a trading name of All Answers Ltd, a company registered in England and Wales. VAT Registration No: 842417633. These skills are very important and should be amalgamated into team building in every organization. Marxism: Structural Conflict Theory Marxism: Structural Conflict Theory 3 3 2. Conflict management is about helping improve the positive aspects of conflicts. 13, No. The Types Of Conflict Social Work Essay. We're here to answer any questions you have about our services. Part 2 of this paper explains building trust, relationships and communications, the importance of these skills to an organization as well as a personal reflection on these skills and a conclusion. Journal of Social Work Values & Ethics, Spring 2016, Vol. People might disagree in decision making because they might have ideas of their own. It is often the case when people are in conflict that they become so intent on getting across what they are trying to say that they stop listening to the other person. Deal appropriately with the problems caused by conflict which can then lead to a vicious circle arising (for example, if conflict results in certain people being less productive or less committed, this can cause bad feelings which can then make the conflict worse). The reason we do not notice it most of the time is that we are generally very skilled and effective at dealing with these conflicts by using our interpersonal skills. Trust is explained as the condition of preparedness for an interaction with something or someone without protection (Duane C. Tway, Jr.,1994). 15FRIDAY2020 can only be used on orders with a 14 day or longer delivery. Additionally, conflict management seeks to improve learning and group results, that is capability or performance in a business environment (Ra him, 2002). 1849 words (7 pages) Essay. Communication, trust and relationships can be improved in all workplaces, no matter the size of the company. Managing conflict effectively is valuable in the progress of an organization. Our website uses cookies, which are small text files that are widely used in order to make websites work more effectively. One day I returned from an errand to find out my colleague had had a confrontation with our boss because of his continuous absence during working hours. I also advised him to go back to his uncle’s office to calm him down. A common misunderstanding is that conflict is in some way a breakdown of normality, as if life is mainly about harmony and consensus. 1 - page 12 Value Conflicts in Social Work: Categories and Correlates EPAS, 2008, p. 3). Mangers should identify and analyse the reason for conflict to understand the root cause of conflict. My colleague’s uncle was the Marketing Manager but wasn’t in good terms with Mr. Ocloo, the Accountant, who was our boss. About Us, Online Therapy Platforms: They are Not All the Same, Social Work Career Insight from Janina Kwilos, MSW, LCSW, Mental Health and Substance Abuse Social Work, Study Tips for the Social Work Licensing Exam, Realistic Workouts & Stretches for Busy Students & Professionals, Sleep Hygiene | The Irregular Schedule of a Student, Saving Time and Being Productive Throughout Your Day. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. *You can also browse our support articles here >. I then ensured he explained things to his uncle and admit it was his fault to make peace. I quickly called my colleague and spoke to him about the way our boss had observed him for a long period before voicing out his frustration. Trust brings about efficient communication, healthy relationships and employee motivation in an organization. Not being listened to can cause or exacerbate conflict. These relationships are influenced by how people individually treat each other in the workplace, http://www.dol.govt.nz/er/bestpractice/prc/infosheets/GPG-WP-RELATIONSHIP.pdf (Accessed on 03/12/12). Every day we work with people, who might wrong us or rub us in a way. Try to make sure everyone has the opportunity to be listened to. If we are not able to do this, then we run the risk that emotions may run so high that the situation gets out of hand. Fostering these skills in the workplace enhances decision making and implementation in an organisation. Company Registration No: 4964706. At the workplace individuals should always be thoughtful and always try to negotiate with fellow workers to resolve conflicts. I personally think conflict is unavoidable but can be managed. I also kept private information from others confidential. My colleague had been visiting his uncle during periods which there were no work at the office. Do you have a 2:1 degree or higher? I will have a conversation with the people involved and if it was still not working, I will try a higher authority. You can view samples of our professional work here.