Love this mattress. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. My girlfriend absolutely adores soft memory foam mattresses and even she has trouble staying comfortable on this one. This is my second Serta mattress and OMG!!!!! I have slept on this for about nine months. The Blue Fusion 200 Plush is a tight top spring core soft mattress model that is part of the iComfort product line manufactured by Serta. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. There are ingredients in the foam that off-gas and are dangerous to your health and welfare. Based on the reviews, these mattresses have above average supportiveness, which is great when you've been looking for a mattress to support your spine. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. My mattress was delivered on a Saturday and Monday I called the store and returned it. The mattress has a lot of heft and durability. iComfort Hybrid mattresses are a made with gel-memory foam providing the conforming layers on top. What we have here is a table that rates some of the models of Serta iComfort Mattress in price, size, type, thickness, firmness, etc. I don't think beds should cost $3000 and last a year! Please do not purchase this product! I went through their mattress match-making system and really took my time selecting. BLUE FUSION 500 EXTRA FIRM IN FULL . My last mattress lasted the whole 10 years before needing a new one. Based on our aggregated reviews and our scoring method, we recommend both Icomfort and Stearns And Foster in this match up! Over the years, they have devoted designs to thick comfort layers with a pressure relieving feel and additional cooling foam technology for warm sleepers. Not to be found, Serta had changed models. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Serta doesn't let the CONSUMER pick the company. After 2 years, terrible indentation on both sides where we sleep. When waking up in morning, we find that our hips are extremely painful (we are both side sleepers). I have never slept better than on my Stearns & Foster Lux Estate Hybrid mattress. Purchased adjustable mattress from Sleepy's. They will make you pay for an 'inspector' to come and evaluate your mattress. The firmness is spot on and you won't wake your mate when you get up early. The company sells mattresses for thousands of dollars and does not stand by their products. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. Like salmon naturally driven back to their birthplace, I returned back to the Serta "mattress stream" to find the stream overstocked with mattresses and this time I got the Queen iComfort Hybrid Blue Fusion 300 Plush Pillow Top. Also, the pain has been so bad first thing in the morning, when I first wake up. After having the same experience twice I'm now shopping for a new mattress only a year and a half later. If you and your partner often complain about being disturbed when one of you get up or change positions in the night, it means your mattress performs terrible in motion isolating. Within a year the mattress sagged, though not more than 1 inch. The mattress appears to be well made. Buy new shoes if necessary. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. They haven't even been here yet." As a 50 year old woman going through night sweats and hot flashes, I was specifically looking for a mattress to keep me cool and help me improve my sleep. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. Guess what kind of bed that was??? Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.Trust a local company and trust only two sided mattresses. I asked where that was in writing and we were told in the paperwork they gave us. These mattresses do well here, but some may experience some degrading of support over time. Don't fall for the Consumer Reports review that gave it a shining review. It is a dream compared to the mattress we had for only 7 years that sunk in the middle causing back problems. I'm very disappointed in this bed. He told us to avoid that we could take fishing line pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. Serta iComfort mattress provides a 120-day free trial service, so you can try the mattress before deciding whether to buy it or not. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. Within 11 months of having this mattress it has started sinking in the middle. Therefore I am now sold on their luxury firm hybrid mattress which claims to be medium firm. My husband is now getting a good night's sleep! I selected a different Serta mattress with padding and I am currently waiting for its delivery. This experience has shown me that CR is no longer a good source for researching products before I purchase. We now feel like we need to buy a new mattress because of the indentations and sagging causing us back pain. While some sleepers reported lasting comfort, others describe problems with comfort over a short time. However, over the years, there have also been reports of durability concerns from customers. It is so comfortable for the back ! Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I would advise everyone to think twice about purchasing a mattress at this price point from Macys. They, unfortunately, don't get the best reception from customers overall. Saint Helens Oregon. My old mattress sagged and caused achiness and discomfort. very soft and comfortable, but seems to developed cavity over a period of time. Just like most people, our mattress started to get the sinkhole. As a leading brand across the globe, Serta is designed to provide exceptional comfort. This is absolutely the worse mattress I’ve ever tried to sleep on.Only had it a few months and it’s killing me ,toss and turn all night and can’t get comfortable.Its pretty bad when you can sleep on a motel mattress but can’t sleep on your own. After several more "looks," local Francis Furniture Store contacted their Serta Rep and he suggested the Xtra Firm icomfort Hybrid 500 Blue. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Serta iComfort Blue Fusion 300 Plush Pillow Top. We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. What good is the warranty. I walked into the store intending to buy a more expensive mattress but none were as comfortable as this one! iComfort mattresses provide no or limited bounce, which is often considered as not so friendly for couples. I filed a claim with the retailer, they sent their expert at my expense. Within a year, we both could feel a definite sag in the middle, developed worsening back and hip pain, waking constantly.I called Art Van and they courteously sent a service rep out to "measure" by stringing a line across the top with weights on both ends. But you'll sleep. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. We bought two. Came with a 10 year guarantee. Shop Now. Get The Best Black Friday 2020 Online Mattress Deals. This mattress is actually making me hotter than ever. Click here for current reviews of Serta iComfort models.